A 1. Transparency in pricing and quality. Honesty when issues arise.
2. Clear instructions. Active listening and tailor satisfactory boat for every client.
3. Easy access to help. Fast, fair warranty service. Lifetime parts and knowledge support.
4. Provide a realistic production schedule and be upfront about potential delays. Under-promise and over-deliver.
5. Encourage clients to visit the factory. Seeing the craftsmanship firsthand builds incredible confidence in your quality and operation.
6. Our value is not just price, but the total experience: a reliable boat, great service, and a relationship that makes our clients' boating life better.